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  • September 2010



    Mercy Health Partners, the result of two West Michigan lakeshore health systems joining forces, have chosen MedDirect to manage their retail revenue cycle operations.

    About Mercy Health Partners

    Mercy Health Partners is the result of two lakeshore health systems joining forces to better serve you. We have one mission - your health. We are innovative and dedicated health professionals with a commitment to clinical excellence.

    About MedDirect

    MedDirect is a patient services company delivering revenue cycle management services and advanced multi-channel custom communications to healthcare organizations.  Our core mission is to increase patient-pay revenue, enhance the patient’s pre and post-clinical experience, streamline operations and transform patients into well-informed and loyal customers.

     Founded in 2000 and headquartered in Grand Rapids, MI we serve physicians and hospitals in 50 states.



  • September 2010



    Pediatrix Medical Group, the nation's leading provider of maternal-fetal, newborn and pediatric subspecialty physician serivces, has chosen MedDirect to manage their retail revenue cycle operations for their Pediatrix Newborn Hearing Screen Program.

     

     

    About Pediatrix

    Pediatrix Medical Group is the nation’s leading provider of maternal-fetal, newborn and pediatric subspecialty physician services.  The company is also one of the nation's largest providers of newborn hearing screens. Pediatrix Medical Group, an operating unit of MEDNAX, was founded in 1979. Combined, Pediatrix and its affiliated professional corporations employ more than 1,300 neonatal, maternal-fetal and pediatric subspecialists and 575 advanced practitioners in 33 states and Puerto Rico. 

    Pediatrix's innovative clinical model is reshaping the delivery of critical care through investments in the clinical, information and management systems necessary to advance evidence-based medicine. Our clinical information system strategy provides the framework for our research, education and continuous quality improvement initiatives which allow our clinicians to enhance outcomes nationwide.

    About MedDirect

    MedDirect is a patient services company delivering revenue cycle management services and advanced multi-channel custom communications to healthcare organizations.  Our core mission is to increase patient-pay revenue, enhance the patient’s pre and post-clinical experience, streamline operations and transform patients into well-informed and loyal customers.

    Founded in 2000 and headquartered in Grand Rapids, MI we serve physicians and hospitals in 50 states.



  • Contact Center Pipeline, January 2011, Inside View, MedDirect, Inc. by Susan Hash, Editor



    Inside View - MedDirect focuses on serving the customer in every patient. 

    Read at  userfiles/CCP_Inside View Jan_ 2011.pdf



  • Patient Service Doesn’t Stop at the Hospital Door, January 25, 2011



    U.S. employers who provide health insurance last year transferred all premium increases to employees for the first time, according to healthcare analysts. With patients shouldering more responsibility for those costs, a fundamental change is sweeping the healthcare industry. In fact, patients’ payment responsibility has grown by 300 percent in the past five years, and most providers are only just beginning to experience the impact that this shift has had on their relationships with patients.  Read the entire article at: http://tinyurl.com/4s24wvb