Why MedDirect

What We Do

MedDirect has two core offerings but a singular focus, the patient.

Patient Revenue Cycle Services

MedDirect provides outsourced patient revenue cycle services to hospitals and physician groups. We operate under the Meddirect name or, in many cases, on a white label basis. Our clients, now in 50 states, are hospitals, physican groups, management companies and billing organizations. We work with nearly every specialty, office-based and non office-based, and in both good and challenging zip codes. We manage all aspects of the retail revenue cycle: billing all patient responsibility balances (true self-pay and balance-after-insurance), statement management, cash management (including posting back into our client's practice management systems), payment processing, compliance, the most advanced cross-channel personalized communications available (phone, SMS & email), reporting & metrics and patient portals.  We staff an advanced bilingual call center from 8 a.m. EST to 10 p.m. EST M-F and from 9 a.m. EST to 2 p.m. EST on Saturday. We work with all the major practice management software systems and dozens of other propietary solutions. There is no upfront cost to work with MedDirect; we guarantee our results and the benefits of working with MedDirect are immediate.  We drive patient revenue, reduce costs, streamline operations and greatly enhance the patient's post-clinical experience.  Click here to learn more MedDirect's Revenue Cycle Services.

Patient Service & Loyalty

MedDirect has embraced leading edge intelligent communications as a means to leverage our core expertise in customer centric patient-pay revenue cycle services and to meet the rapidly expanding needs of providers for Patient Lifecycle communication requirements. Our intelligent communications platform effectively utilizes every single form of electronic communication available and retains response characteristics of patients resulting in increasingly effective and relevant communications. Whether it is to collect a balance, confirm a patient's insurance coverage via email, text or automated voice, or to secure appointment confirmations or send med-minders, the MedDirect intelligent database is constantly learning about your patients' preferences, while our communications infrastructure is already integrated and in place, and highly adaptable to accommodate nearly any requirements.

MedDirect delivers new innovative ways to address the consumer preferences of an increasingly technology-centered, highly disaggregated and individualized demographic of paying customers. We convert episodic patient accounts into predictable recurring consumer revenues, and loyal repeat patients.  Click here to learn more about about our Patient Service & Loyalty services.